Privacy Policy

Welcome to Light Organics—your privacy matters to us

At Light Organics, we value the trust you place in us. This Privacy Policy outlines how we collect, use, share, and safeguard personal information when you visit our website, subscribe to newsletters, make purchases, or otherwise interact with our services.

What Information We Collect

We may collect the following when you engage with our website or services:

  • Provided directly by you: Name, email address, billing/shipping address, phone number, account, and order details
  • Automatically collected: IP address, device/browser type, browsing behavior, analytics data (e.g., pages visited, time spent)
  • Optional submissions: Feedback through forms, inquiries, reviews, or other communications

When We Collect Data

We gather personal information when you:

  • Create an account or place an order
  • Subscribe to emails, newsletters, or promotional offers
  • Reach out via contact forms or customer support channels.
  • Browse our site, and agree to the use of cookies or similar tracking tools

Why We Collect It—How We Use Your Information

  • Order processing: To fulfill your orders, send confirmations, and support after-sales service
  • Enhancing your experience: To customize your interactions with our website and send relevant content or offers
  • Marketing communication: With your consent, to deliver newsletters, promotional offers, or product updates
  • Site improvement: Through analytics and feedback, to refine usability, performance, and offerings
  • Security and legal compliance: To protect against fraud, unauthorized access, comply with legal obligations, and ensure secure operations

Cookies & Tracking Technologies

We use technologies such as cookies, pixels, and similar tools for:

  • Saving your preferences and session information
  • Gathering analytics to understand site usage and trends
  • Supporting interest-based advertising via platforms like Google or Meta

You retain control—most browsers allow you to block or delete cookies, though this may alter some website functions. To adjust personalized advertising settings or opt out of third-party tracking, visit Google Ads Settings, Google Analytics Opt-Out Browser Add-On, or the Network Advertising Initiative.

Your Rights & Choices

At Light Organics, your privacy is in your hands. Here’s a quick overview of what that means for you:

In Simple Terms:

  • You can ask us what information we have about you.
  • You can correct or update your details.
  • You can ask us to delete your information (with some exceptions).
  • You can unsubscribe from emails anytime.
  • You can control cookies and online tracking in your browser.
  • Depending on where you live (California, EU/EEA), you may have extra protections.

General Rights (for all users)

  • Access and updates: You may request a copy of the personal information we hold about you or ask us to correct inaccuracies.
  • Deletion: You may request that we delete your personal data, subject to certain exceptions (such as compliance with legal obligations or completing transactions).
  • Marketing opt-out: You can opt out of receiving promotional emails at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
  • Cookie & tracking choices: You may manage cookie preferences in your browser or device settings.

California Residents (CCPA/CPRA)

If you live in California, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected, used, disclosed, or shared in the last 12 months
  • Right to Delete: Request that we delete personal information we collected from you, subject to certain legal exceptions
  • Right to Correct: Ask us to correct inaccurate personal information
  • Right to Opt-Out of Sale/Sharing: While Light Organics does not sell personal data, you still have the right to direct us not to “share” your information for cross-context behavioral advertising
  • Right to Limit Use of Sensitive Personal Information: If we collect sensitive information (such as payment details or health-related info), you may request we limit its use to what’s strictly necessary
  • Non-Discrimination: We will never deny goods, services, or charge different prices because you exercised your privacy rights

To exercise any of these rights, email care@thelightorganics.com with “California Privacy Request” in the subject line. We may need to verify your identity before fulfilling requests.

EU/EEA Residents (GDPR)

If you reside in the European Union or European Economic Area, you have rights under the General Data Protection Regulation (GDPR):

  • Right of Access: Request a copy of your personal data and how it’s being processed
  • Right to Rectification: Correct inaccurate or incomplete personal information
  • Right to Erasure (“Right to be Forgotten”): Request deletion of your data when it’s no longer needed or if you withdraw consent
  • Right to Restrict Processing: Ask us to limit the way we use your data
  • Right to Data Portability: Request your personal data in a structured, machine-readable format and transfer it to another service provider
  • Right to Object: Object to our processing of your personal data for direct marketing or legitimate interests
  • Right to Withdraw Consent: If you’ve given consent for processing, you may withdraw it at any time without affecting prior processing
  • Right to Lodge a Complaint: File a complaint with your local data protection authority if you believe your rights are violated

To exercise GDPR rights, email care@thelightorganics.com with “GDPR Privacy Request” in the subject line. We may request proof of identity before responding.

Third-Party Disclosures

We may share personal information with:

  • Trusted service providers (e.g., payment processors, fulfillment partners, analytics services) under strict confidentiality
  • Legal entities, when required by law or to protect our rights or the safety of others
  • Marketing partners, only when you’ve consented to data sharing for marketing purposes

We do not sell your personal data.

External Links

Our website may contain links to external sites not operated by Light Organics. Once you leave our site, this Privacy Policy no longer applies. Please review their privacy policies independently.

How We Keep Your Information Safe

At Light Organics, we take your trust seriously. When you share your information with us, we do our best to protect it. Here’s how:

  • Safe shopping: Our website uses secure encryption (SSL) so your payment details and personal information stay private when you order.
  • Limited access: Only trusted team members and service partners who need the information to serve you can see it.
  • Protective systems: We use tools like firewalls and monitoring to help guard against unauthorized access.

That said, no system is completely risk-free when it comes to the internet. While we can’t promise absolute security, we are committed to keeping your data as safe as possible and improving our practices as technology evolves.

Children’s Privacy (COPPA)

Our services are intended for users 13 years and older. We do not knowingly collect or retain information from children under 13. If discovered, such data will be promptly deleted.

Policy Updates

We may revise this Privacy Policy from time to time. Continued use after updates constitutes acceptance.

Contact Us

For questions or concerns regarding this policy or your personal data, reach out to:

Email: care@thelightorganics.com
Mailing Address:
Light Organics LLC
23576 East Piccolo Dr,
Aurora, CO 80016